World of Beer Mobile App Reviews

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App issue

Recently using the app, anytime I update my beer filter for beers not on list, it crashes and goes to my home screen. I’ve turned my phone off but continues to crash!

Practically Worthless

Buggy as all get out. They added ability to search the Beer List - crashes the app on iOS. Scrolling through Unique Beer List is jittery - might work for someone with twenty list items, but when you’re over 2k... The lack of reaction to scrolling, the freezing for seconds at a time trying to figure out what should be displaying, the resetting of scroll position to the top of the list every time you look at a beer makes the list itself less than useful. Trying to figure out what Beer to get is next to impossible. The Unique Beer List has an entry for each size/container for every beer that you’ve had, but it fails to mention the size or container in each entry. The Beer Filter, when it works, lists each available size/container (at your current WOB) for each beer that passes the filter. Therefore, you’re left with a conundrum as to which beer to get - and since you can’t look the beer up in your Unique Beer List, it’s hit or miss as to whether you’ll get a point for your choice. The ordering of entries in the Beer List seems to be random at times. The lack of search capability means that all of your mad scrolling back and forth through the list doesn’t leave you with a warm fuzzy feeling that you’ve located all possible entries for a given beer name. App has some potential. Some of its new capabilities (compared to the old app) could be handy. Unfortunately, the lack of old app functionality and the horribly buggy and poorly thought out manner of its current capability make it practically worthless. Too bad WOB Corporate flipped the switch and won’t allow any instances of the old app to update a Member’s Beer List any more...

Still waiting for a usable app

We go to our local WOB every week. I would like to be able to see which draft beers I haven’t had yet. I’m unable to do that - when I filter on draft and beers not in my list, the results contain beers that I know I’ve had. I would also like to know what beers are new. No way to do that on the new app. Thankfully, our servers (Matt or James) are very knowledgeable and helpful but they’re busy and it would be nice to have that information available from the app. When I have any list of beers open and click in the search bar, the app crashes. It would also be nice to have the glass size listed for the draft beers. At this point, I need the menu to get that information.

Awful

For a place called "World of Beer", there is very little in this app about beer. There is no longer an easy way to show the staff your loyalty number. There is also no way to see the number of unique beers you've had. I knew the loyalty change was coming (which was bad enough), but the new version of the app is awful. It is very difficult to navigate. I went to World of Beer because it helped me expand my beer horizons - and rewarded me for trying new things. The app prior to version 3.0 helped me track that. The new versions hinder my ability to do that. It's clearly not about the beer anymore. ***UPDATE**** The latest updates to version 3.0.6 seem to address most of the issues I faced when version 3.0 first hit the streets. One big issue remains. When using advanced search to find beers you have not tried, it shows beers you have tried in less than all of the available formats. For example, if you’ve had a beer on tap, but not in a 12 oz bottle, it will show that you have had neither. That’s pretty disheartening. If it showed which sizes you have not had, that would be supremely helpful and bring this app back to fully functional (as it was prior to version 3.0).

Seriously you blew it

All I want to know is what beers you have at the world of beer I am currently at. How did you screw it up this badly? That is literally the hardest thing to do. I have no clue how to do it. The bartender barley knew how to do it. Let’s not also remember that if I try to search for my beer directly the app crashes. What a mess. Fail. You ruined it.

Constant problems!

I love World of Beer...the app, not so much. There are constant problems; it shuts down; there are always errors, yada , yada, yada! I got sooooo incredibly frustrated that I deleted the app entirely, then tried to re-install. Since I couldn’t remember my passcode, I clicked the “forgot my password” and waited. And waited. And waited. Took about a week & several clicks later and was FINALLY able to reset it! And the damned app STILL doesn’t work! 😩

Location - Never? My only option?

I was trying to get WOB to come up in the app Untappd but couldn't find it. Someone suggested I check location service on my phone. I went to look. So many apps give us a choice of: always, while using app, and never. WOB had never but none of the others. Strange.

confusing

awful. i'm out.

Garbage. Zero stars

Only gave it one star because I had to. Crashes when I try to search.

Searching for beer

When you search for beer in your loyalty list the app kicks you out when you try to type in a specific beer.

Needs work

Nice to see beer list and account info. Seems buggy as data not stored.

Do you even drink beer?

What happens when you outsource your development to the cheapest bidder, who apparently has no ability to do software testing, and doesn't use your product? ^^^^ !!!This App!!! ^^^^

Still crashing

App crashes in advance search each time I try to type into the field.

I want the old App back

Even after the most recent update this app still crashes on a routine basis. It would be nice if the next update shows the bottle size you’re getting and allows you to filter by bottle size. The app history for the loyalty member should show whether they got draft, can, or bottle or the large bottle size. That feature currently does not exist in this App version.

Major bug continues to not be acknowledged

3.0.6 update The bug below is still not addressed! I have reported here as well as email. Filtering menu by Draft then beers not in my list simply does not work correctly. Near as I can tell if I haven't had the bottle or can but have had the Draft it will still shows in drafts and not in my list. This isn't hard to troubleshoot so not sure why it's difficult to replicate and resolve. This loyalty switch has literally reduced my brand Loyalty a great deal. I'm finding other places to go now.

Good in theory

Great idea, but the app crashes every time I search the beers. Every time.

Crash

Crashes when I try to select a type under guided search. I agree with others that the original version was much more user friendly.

Crash

iOS 11 crash when clicking beer filter

Basically useless loyalty app

I downloaded this app ahead of my first trip to the local World of Beer location. I filled out the survey, and then learned that my recommendations would start 24-48 hours later, too late for my WoB excursion. However, a week later I am still told that my recommendations are not ready. I then went to my nearby World of Beer. After sampling a few brews, I asked for the check and gave my server the information for my loyalty account. That, too, still has not been uploaded. So, I have an app with a beer list and none of the promised personalization. Weak!

App was ruined

Unable to find beers that I haven't had. I keep filtering on beers not in my list but after paying find out that the beers that I got do not count toward my number of unique beers.

Awful

This app is a complete joke, and what's worse is we are forced to use it to continue to find new beers. I'm going to list all the problems I've had using it. Please fix this piece of garbage app so that I can continue to enjoy my WOB visits. 1. App crashes more often than not. Uninstalled and reinstalled, same problem. 2. Can't view the beers in my "profile," I can see them if I do an advance search and sort for beers I've had. But it only shows the beer available at my current location 3. Almost every time I open the app on each new visit I have to reset my current location. Sort of important to see beers available at current WOB. 4. No employee I've talked to know how to use it or how to help me use it. The managers at my location don't know what to tell me since they too are having the same problems.

Awful Interface

One would think that after many years of success with the former app there would be a leap in app friendliness. Not so with this version. The interface is not very intuitive especially when you need to find a new beer. Too much drilling down to access the filter menus to get to beers that you haven't had before. Even having a shortcut button on the home screen to find a new beer would be a plus. Sadly, this 2,000+ unique beer member is disappointed that more loyalty research was not conducted before publishing this woefully inadequate update. *update* Please, please incorporate the addition of multiple filters. Loyalty members cannot even filter their “beers not on my list”. Please add filters for country of origin, draft, bottle, can, bomber, style, and etc so loyalty members do not have to scroll endlessly down the list to find a beer of choice. Please incorporate this filter functionality as it was in the former app.

Update is awful!!

miss the shake option and now I can't even see any of the beers when browsing. Nothing comes in when searching beer list!! Terrible!!!!

Virtually unusable.

I can't change the location to see that locations Draft list. Nor can I see my beer list. Fix ASAP

App is broken

Advance search always closes the app. If you have the old one do not update, the newest update is so garbage I wouldn't put in a garbage can/bag just burn it, but that would involve burning your phone but the app would still exist so the next best thing is to hold down the app and remove it and use your eyes to look at the coolers and draft list but the downside is no points but it does save you headaches

What happened?

I have been a WOB customer from day 1 in Texas. Loved the original app from the days of printing the loyalty lists but the new app isn't much better than the old days. This new app is somehow worse than the app released 5 years ago. Searching for beers takes twice as long, and these filters are a nightmare to organize. Somehow you took the most important part of the app, which is finding beers you like that you haven't had before, and made it worse. Either revert back or make the search functions easily accessible.

BOOOOOO!!!!!!

I gave it time for y'all to work out the kinks. It seems to be getting worse, not better. I've had several beers & haven't gotten a point for them. PLEASE bring back the old app.

Did you even test this!

Awful, buggy and difficult to use did you guys even think of beta testing this?

This app is the worst

Loyalty members are encouraged to check with the app to see what they haven't had but it is constantly crashing before I can see what beers I haven't had. Have the newest update and nothing has changed. The old app was much better. When it is working, there is no differentiation if you have had a beer on draft or bottle. Please figure this out soon, this is ridiculous.

New look is hard to navigate

New look is hard to navigate too much going on. Also when searching for new beer for new point it shows all beers. So I can't figure out what I need next.

Update suggestion

Please add the size description (12 oz can, draft, 25 oz bottle etc.) to the entries in the My Beer History list. This will allow me to tell which size and container I have had. Thanks

Horrible!

Whoever's responsible for the creation of this new app should be fired, immediately. The old app was fine and should be brought back. Destroy the code for this app and don't look back.

it's Starbuck for beer

I miss the old app I loved the old app this app is just like Starbucks sooo it works juan st fine

A Step Backwards

Although I realize the need to update the app for the new loyalty program, it's primary function for the majority of users is now extremely hard to find and time consuming. Primarily, I would like to see what beers I have not had yet. Previously I could tap two buttons and it popped up. Now, I have to search, then advance search, then set filters WHICH THE APP DOES NOT REMEMBER every time I open it. Most people want this simple functionality ... just add it to the home screen!

downgrade in usability

The new app is far busier and harder to use than the old app. Anyone who uses this app regularly uses it for one main purpose : let me check what my local world of beer has available / on draft tonight. It used to be a simple button and the filters were very easy to set. Now it took me a while to even find the beer list then I have to do "advanced search" then a filter popup then draft tab then select draft.. From there I usually am looking for a style - the easiest here is dark to light. The old version had this very easy, the new version I have to sort through 30 styles to select something like Baltic porter, Belgian dubbel, bock, imperial porter, imperial stout, then of course stout, porter, of course that's only a fraction to see the few dark beers they may have. The colors on the side is a huge help but you gotta make the list easier to see and get to and the filtering easier and faster. Add color filter with no more than 5 colors and make draft filter a button on top.

Go back to what worked

Wow, it would be awesome if it didn't crash every two clicks......

Step-by-step on how to close the app

Step 1 use the search for beers function Step 2 switch to advance search Step 3 try to filter the search Congrats! You have now successfully closed the app! The old version was so much better. When I can get the app to open, after about six tries, it is much clunkier than the previous version.

Not good

I could not login in for weeks. I emailed the staff multiple times because all I needed was to reset my password. It took them about a month to get back to me. It was extremely unprofessional. The 'forgot my password' in the app is just a lie because it does not send you an email. I am not impressed with the new setup of the app. Just genuinely unhappy.

Just awful!!!

Hate the new app. Needs some real help. Don't download it. Not worth your time. Does not show what's on tap....useless!! Going to delete it!! If I could rate "0" stars I would. Wish I never updated!!!

New WOB app

The older version had some glitches, but this one is horrid. Very clumsy to click through and even writing involved a fair amount of effort.

Horrible

Definitely better than the initial release, but I'd like to filter new arrivals and be able to tell the beers apart (Guinness draft vs bottle vs can). It seems to show in my draft and bottle/can list even though I know I've had it on draft many times.

Please go back to the of app!

Loved the old app this one is a disaster. People with the old app DON'T UPDATE if you can keep from doing so. The other app was fun to use. This one was designed by a douche.

What's not to like?

It's an app that tracks your beer enjoyment. Not sure what's not to like? Seems like people are over privileged and petty now-a-days. Keep up the good brew. Keep up the good work. Your kayak fans will be there with ya!

Help. I wanna help!!

I wanna help you bring this app to Missouri. I am a Missouri native who has been in the industry or almost a decade and am currently a restaurant manager.

God awful

The old app was far from perfect but the new update is worse than the old app. The shake phone for a beer option was the best because it made you find beers you would have overlooked. The other thing that I really dislike about the new app is that you can't see the beers you have had in the past. Finally there are so many steps to finally get to the screen that has all the beers available. The only good thing this app has going for it is the fact that you can rate a beer and put tasting notes. Using this app is a real headache, please make it as simple and easy to use as before.

Last update

The last update if awful. Five steps to the same as before. GO back to the old app

What hell happened

Got the new update this weekend. Said I had a reward expiring so Stopped to redeem and did not have card because was not planning on going. Turns out that neither I nor the staff person could find the account information on the app. He was still kind enough to honor the reward. So I can't use app to pull up my account number but at least I can see the tap list. Nope. Debating the value of this up on my phone.

Terrible Update

this update took away the best 2 features of the app, shake for random and filter beers. one of the main reasons i had the app was to not have to think when i showed up and shake for a random beer. i wouldn't have to bother the bartender on busy nights and it would get me to try new styles i hadn't yet. the filter option also needs to come back. i liked to filter out the beers i had already tried so i could add beers to my loyalty count, but you guys took that away too.

Mr. Dr. Phillips

The app is not better. I see what they were trying to do. They need a few changes. They need to be able to view beers alphabetically. That way if you have been to several locations. Like 36. It is easy to see if you have already had it. I am still interested in new beers. Now the app does not differentiate locations. Make a few changes. The app is will Rock. As for now. I want the old app back The most recent change is better. Just need to change the beers already had to show if it is a draft, can, bottle or big bottle.

Finally was able to log in

Customer service finally reset my email so I could reset my password Took about 4 weeks but now it works The app is not bad, nut after many years using the old one I need time to acclimate

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